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Date Who   Popular   Title
Nov 2001    JN  *  18 10 Best Intranet Designs of 2001
Jan 2005    TOG     120 Most Unpopular Bugs
Dec 1994    JN  *  10 1994 Design of SunWeb - Sun Microsystems' Intranet
May 1995    JN  *  4 1995 Design of Sun Microsystems' Website
Mar 2006    DON     2006 Benjamin Franklin Medal in Computer and Cognitive Science
Nov 1998    JN  *  22 2D is better than 3D
Apr 2006    DON     A Car Is for Entertainment
Dec 1999    TOG  *  1 A Century of Scams
Dec 1992    JN  *  5 A Layered Interaction Analysis of Direct Manipulation
Feb 1999    TOG  *  70 A Quiz Designed to Give You Fitts
Jul 1996    JN  *  6 A review of Slate Magazine
Feb 2002    DON  *  1 A robot revolution is coming your way
Apr 2006    DON     A Time For Standards
Sep 1996    JN  *  2 A Web Design Expert Reviews the Candidates' Sites
Oct 2003    JN  *  19 About Us : Presenting Information About an Organization on Its Website
Nov 2005    JN     Accessibility Is Not Enough
Nov 2004    JN  *  10 Acting on User Research
Aug 1995    DON  *  1 Advanced TV Standards
Jan 1999    JN  *  2 Advice for Designing Vast Web Archives
Jul 1999    JN  *  16 Affiliates Programs
May 1999    DON  *  5 Affordance, Conventions and Design
Jan 1999    DON  *  14 Affordances and Design
Sep 2003    JN  *  15 Alertbox #200
May 2000    JN  *  8 Alertbox Five years retrospective
Jun 2005    JN     Alertbox: Ten Years
Apr 2003    JN  *  15 Alternative Interfaces for Accessibility
Jul 2005    JN     Amazon: No Longer the Role Model for E-Commerce Design
Oct 2004    TOG  *  1 Anatomy of a Panic: A Case Study
Mar 2000    TOG  *  18 Apple Squandering the Advantage
Jan 2005    DON     Appliances of the Future
Jan 2001    DON  *  7 Applying the Behavioral, Cognitive, and Social Sciences to Products
Jun 2005    JN     Archiving Usability Reports
Sep 2002    TOG  *  3 Are Safety Experts Killing Our Kids?
Feb 2001    JN  *  32 Are Users Stupid?
Dec 2001    TOG  *  2 Arm-wrestling the Photoshop Police
Nov 2004    DON  *  2 AskDon: Design + Relationships
Nov 2004    DON     AskDon: Tell me why is emotional design important for you, and for education and learning?
Nov 2004    DON     AskDon: What are your favorite top 15 most important usability principles?
Nov 2004    DON     AskDon: Which side is the steering wheel?
Dec 1991    JN  *  9 Assessing the Usability of a User Interface Standard
Apr 1999    JN  *  2 Assumptions for Productivity Calculation
Feb 2005    JN     Authentic Behavior in User Testing
Dec 2003    JN  *  19 Automated Email From Websites to Customers
Jun 2001    JN  *  34 Avoid PDF for On-Screen Reading
Feb 2006    JN     Avoid Within-Page Links
Jun 2002    JN  *  1 Avoiding Bias from the Survivor Effect
Feb 2002    JN  *  10 Avoiding Commodity Status
Sep 1999    TOG  *  1 Avoiding Frequent Flier Syndrome
Apr 2004    JN  *  14 B2B: Help Your Fans Convince Their Bosses
Mar 1999    DON  *  2 Banner Blindness, Human Cognition and Web Design
Sep 1995    JN  *  1 Bass Curves for the Diffusion of Innovations
Mar 1997    JN  *  101 Be succinct: how to write for the Web
Jul 2002    JN  *  9 Becoming a Usability Professional
Oct 1998    DON  *  2 Being Analog
Mar 1998    JN  *  18 Better than Reality: A fundamental Internet principle
Nov 2001    JN  *  25 Beyond Accessibility: Treating Users with Disabilities as People
Aug 1995    JN  *  3 Beyond Being There
Jul 2004    JN  *  17 Beyond the Buy Button in E-Commerce
Dec 1998    JN  *  6 Bill Gates' shopping list to build the Internet Desktop
Nov 1997    JN  *  4 Book review: Esther Dyson's Release 2.0 gives strategic vision for the network economy
May 2000    JN  *  3 Boos Demise
Jan 1997    JN  *  4 Browser Usage Statistics
Sep 2004    JN  *  22 Bush vs. Kerry: Email Newsletters Rated
Nov 2001    NNG  *  14 Buy Me: 10 Best Intranets of 2001
Sep 2002    NNG  *  8 Buy Me: 10 Best Intranets of 2002
Mar 2000    NNG  *  6 Buy Me: 230 Tips and Tricks for Better Usability Testing
Jan 2003    NNG  *  6 Buy Me: 233 Tips and Tricks for Recruiting Users as Participants in Usability Studies
Oct 2003    NNG  *  13 Buy Me: About Us: Usability Guidelines for Presenting Company Information on Corporate Websites
Oct 2002    NNG  *  5 Buy Me: Accessibility and Usability of Flash for Users with Disabilities
Nov 2001    NNG  *  40 Buy Me: Beyond ALT Text
Oct 2002    NNG  *  2 Buy Me: Celebrating Holidays and Special Occasions on Websites
May 2001    NNG  *  39 Buy Me: E-commerce User Experience
May 2001    NNG  *  4 Buy Me: E-commerce User Experience: Methodology of the Study
Sep 2002    NNG  *  29 Buy Me: Email Newsletter Usability
Oct 2002    NNG  *  20 Buy Me: Flash Usability: Design Guidelines for Web-Based Functionality, Tools, and Applications
Apr 2001    NNG  *  22 Buy Me: Guidelines from Usability Studies with Journalists
Nov 2001    NNG  *  8 Buy Me: How to Conduct Usability Evaluations for Accessibility
Sep 2003    NNG  *  24 Buy Me: Intranet Design Annual 2003: Ten Best Intranets of the Year
Nov 2002    NNG  *  16 Buy Me: Intranet Usability: Design Guidelines from Studies with Intranet Users
Jul 2001    NNG  *  7 Buy Me: Making it Easy for Users to Find Physical Locations
Sep 2003    NNG  *  15 Buy Me: Paper Prototyping: A How-To Training Video
Jan 2002    NNG  *  10 Buy Me: Site Map Usability
Jan 2005    NNG     Buy Me: Teenagers on the Web: 60 Usability Guidelines for Creating Compelling Websites for Teens
Jun 2004    NNG  *  9 Buy Me: Ten Best Government and Public Sector Intranet Designs
Dec 2003    NNG  *  7 Buy Me: Usability of Confirmation Email and Transactional Messages
Mar 2003    NNG  *  9 Buy Me: Usability of Intranet Portals: Report from the Trenches
Feb 2003    NNG  *  18 Buy Me: Usability of the Investor Relations Area of Corporate Websites
Apr 2002    NNG  *  12 Buy Me: Usability of Websites for Children
Jan 2003    NNG  *  24 Buy Me: Usability Return on Investment
Dec 2000    NNG  *  26 Buy Me: WAP Usability Report
Apr 2002    NNG  *  24 Buy Me: Web Usability for Senior Citizens
Jul 2002    TOG  *  5 Call Center: Profit or Loss?
Jul 2004    JN  *  12 Card Sorting: How Many Users to Test
Oct 2002    JN  *  7 Celebrating Holidays and Special Occasions on Websites
May 2000    TOG  *  1 Cellphone Solution in Search of a Champion
May 2004    JN  *  34 Change the Color of Visited Links
Dec 1997    JN  *  28 Changes in Web usability since 1994
Apr 2005    DON     Chapter 11: Turn Signals Are the Facial Expressions of Automobiles
Dec 1994    JN  *  4 Characteristics of Usability Problems Found by Heuristic Evaluation
Sep 2004    JN  *  23 Checkboxes vs. Radio Buttons
Sep 1997    JN  *  9 Classified Advertising: A Web Success
Jun 1998    TOG  *  4 Close-coupled Usability Testing
Apr 2001    JN  *  20 Collect, Compare, Choose: The 3Cs of Critical Web Use
Oct 2000    JN  *  3 Collecting Feedback About Your Website's Search Interface
Jan 1999    JN  *  14 Collecting feedback from users of a Web archive (reader challenge)
Jan 1999    JN  *  2 Collecting User Feedback From a Beta-Test Site
Aug 1997    JN  *  19 Community is dead; long live mega-collaboration
Jul 1996    JN  *  3 Comparing the Slate Designs
Feb 2002    DON     complex device or user error?
Apr 2006    DON     Complexity again -- Isn't progress wonderful?
Nov 2005    DON     Complexity of the Modern Automobile-Isn't Progress Wonderful?
Mar 1999    JN  *  3 Compound Domain Names
Nov 1998    JN  *  2 Compute Your Own Web Traffic Rank
Feb 2004    DON  *  2 Computers: Mac Attack
Jan 2005    DON     Concept Cars
Oct 2000    JN  *  20 Content Creation for Average People
Jun 1999    JN  *  9 Content integration
May 2003    JN  *  18 Convincing Clients to Pay for Usability
Sep 2001    TOG     Core Decisions
Apr 2006    JN     Corporate Usability Maturity: Stages 1-4
May 2006    JN     Corporate Usability Maturity: Stages 5-8
Apr 2001    JN  *  13 Corporate Websites Get a D in PR
May 1998    JN  *  20 Cost of user testing a website
Jun 1998    TOG  *  1 Cross-Platform Realities
Jun 2000    JN  *  7 Customers as designers
Mar 2001    DON  *  1 Cyborgs of the New Millennium
Jan 1997    JN  *  3 Data Lives Forever
Aug 2004    JN  *  15 Deceivingly Strong Information Scent Costs Sales
Mar 2002    JN  *  45 Deep Linking is Good Linking
Sep 2001    JN  *  2 Deferred Hypertext: The Virtues of Delayed Gratification
Nov 2004    DON  *  9 Design as Communication
Jan 1996    DON  *  3 Design as Practiced
Jul 1998    TOG     Designers as Architects
Nov 1998    TOG     Designing Manufacturer/Distributor Sites That Work
Aug 1998    TOG     Designing Single-Use Applications
Sep 2001    JN  *  18 Designing Web Ads Using Click-Through Data
Feb 1999    JN  *  5 Details in study methodology can make results irrelevant
Aug 2001    JN  *  19 Did Poor Usability Kill E-Commerce?
Sep 1997    JN  *  48 Difference between intranet and Internet design
Aug 1995    JN  *  7 Directions for online publishing
Jun 1999    JN  *  36 Disabled accessibility: the pragmatic approach
Dec 1997    JN  *  4 Discount Usability for the Web
Jun 2003    JN  *  12 Diversity is Power for Specialized Sites
Aug 2005    JN     Do companies fail because their technology is unusable?
Aug 1999    JN  *  21 Do interface standards stifle design creativity?
Mar 2003    JN  *  15 Do Productivity Increases Generate Economic Gains?
Apr 1997    JN  *  18 Do websites have increasing returns? (how important is it to be a big site?)
Sep 1998    JN  *  11 Does Internet = Web?
Feb 2000    JN  *  14 Does the Internet make us lonely?
Jul 2003    TOG     D'ohLT #1: Think Globally, Act Globally
Jan 1999    DON  *  1 Donald Norman Looks Forward to the New Century
Oct 1998    DON  *  2 Drop Everything You're Doing
Nov 2000    JN  *  18 Drop-Down Menus: Use Sparingly
Jan 2005    JN     Durability of Usability Guidelines
Dec 2001    DON  *  4 DVD Menu Design: The Failures of Web Design Recreated Yet Again
Dec 2001    DON  *  8 DVD Menu Design: The Failures of Web Design Recreated Yet Again
Jul 1997    JN  *  57 Effective use of style sheets
Jul 1998    JN  *  13 Electronic books - a bad idea
Sep 2002    JN  *  47 Email Newsletters Pick Up Where Websites Leave Off
Jul 2002    DON  *  30 Emotion and Design: Attractive Things Work Better
Mar 2004    DON  *  9 Emotional about design : The Guardian Interview
Jul 2003    DON  *  4 Emotional Design: People and Things
Apr 2006    DON     Emotionally-centered design
Feb 2003    JN  *  15 Employee Directory Search: Resolving Conflicting Usability Guidelines
Jul 2000    JN  *  49 End of Web design
Nov 2005    JN     Enterprise Usability
Jun 2001    JN  *  12 Error Message Guidelines
Mar 2005    JN  *  4 Evangelising Usability: Change Your Strategy at the Halfway Point
Feb 2002    DON  *  3 Everyday Design
May 2000    JN  *  49 Eyetracking Study of Web Readers
Oct 2004    DON     Facing to the rear
Oct 1998    JN  *  18 Failure of corporate websites
Jul 1995    JN  *  1 Features Missing in Current Web Browsers
Jan 2002    JN  *  8 Field Studies Done Right: Fast and Observational
Jun 1998    JN  *  64 Fighting linkrot
Apr 2000    JN  *  6 Finally progress in Internet client design
Jan 2001    TOG  *  86 First Principles Of Design
Aug 2001    JN  *  41 First Rule of Usability? Don't Listen to Users
Aug 1996    JN  *  2 Flag Problems
Nov 2002    JN  *  27 Flash and Web-Based Applications
Oct 2000    JN  *  188 Flash: 99% Bad
Jan 2002    DON  *  12 Flat-screen iMac wows design guru
Apr 2005    JN     Formal Usability Reports vs. Quick Findings
Sep 2005    JN     Forms vs. Applications
Aug 1997    JN  *  4 Frequent-Browser Programs
Apr 2006    JN     F-Shaped Pattern For Reading Web Content
Nov 1998    TOG  *  1 Fulfilling the Promise of Computers
Oct 1997    JN  *  3 Functionality applets vs. content applets: when to step outside the Web page
Jul 2003    JN  *  17 Gateway Pages Prevent PDF Shock
Aug 1995    JN  *  4 Generations of Online Services
Jan 1999    JN  *  5 Give me your billions: Internet stock valuation and future user characteristics
Apr 1998    JN  *  4 Global Web: Driving the international network economy
Dec 1994    JN     Goal Composition: Extending Task Analysis to Predict Things People May Want to Do
Jul 2001    TOG  *  19 Good Grips: Usability before Branding
Aug 2001    TOG  *  10 Good Lawyers, Bad Products
Oct 1999    JN  *  10 Graceful degradation of scalable Internet services
Jan 1998    DON  *  18 Gratuitous Graphics and Human-Centered Website Design
Mar 2006    JN     Growing a Business Website: Fix the Basics First
Dec 1994    JN  *  41 Guerrilla HCI: Using Discount Usability Engineering to Penetrate the Intimidation Barrier
Dec 1995    JN  *  34 Guidelines for multimedia on the Web
May 2004    JN  *  43 Guidelines for Visualising Links
Sep 2005    DON     HCD harmful? A Clarification
Jul 2001    JN  *  5 Helping Users Find Physical Locations
Jul 2000    JN  *  1 History of Print Standards
Jul 2004    TOG  *  2 Holistic Design: PalmOne Tungsten T3 Case Study
Feb 2003    JN  *  20 Homepage Real Estate Allocation
Jan 2004    JN  *  5 How Big is the Difference Between Websites?
Sep 2001    DON     How Might Humans Interact with Robots?
Jan 1997    DON  *  3 How Might People Interact with Agents?
Nov 1995    JN  *  5 How much bandwidth is enough?
Oct 1997    JN  *  245 How people read on the Web
Aug 1999    TOG  *  2 How Programmers Stole the Web
Jun 1998    TOG  *  1 How to Buy a Designer
Dec 1994    JN  *  44 How to Conduct a Heuristic Evaluation
Jun 2001    TOG  *  19 How to Deliver a Report Without Getting Lynched
Nov 1998    TOG  *  5 How to Publish a Great User Manual
Dec 1998    TOG  *  1 How to Screw Up Lodging and Travel Sites
Dec 2005    DON     How To Write an Effective Manual
Jun 1996    JN  *  56 How to write inverted pyramids in cyberspace
Jan 1990    DON  *  8 Human Error and the Design of Computer Systems
Jul 2005    JN     Human-Centered Design Considered Harmful
Apr 2006    JN     Hyped Web Stories Are Irrelevant
Jul 1987    JN  *  14 Hypertext'87 Trip Report
Jan 1999    DON     I can't imagine more interaction than the banana going inside my body.
Feb 1999    JN  *  5 iCab: New Browser With Structural Navigation
Feb 1997    JN  *  1 Ideas for Improved Within-Page Navigation
Jun 2000    TOG  *  2 If They Don't Test, Don't Hire Them
Jul 1998    JN  *  8 Impact of data quality on the Web user experience
Jun 1998    JN  *  9 Improving the Dreaded 404 Error Message
Jun 2002    JN  *  10 Improving Usability Guideline Compliance
Mar 2005    DON     In Appreciation of Jef Raskin
Feb 2002    DON  *  3 In Defense of Cheating
Feb 1996    JN  *  13 In defense of paper
Apr 2005    DON     In Defense of PowerPoint
Nov 2003    DON  *  57 In Praise of Good Design: Products and their virtues
Dec 2002    JN  *  29 In the Future, We'll All Be Harry Potter
Oct 2005    JN     Incompetent Email Marketing = Lost Future Opportunities
May 2005    DON     Industrial Design: Claims Without Substance
Jun 2003    JN  *  40 Information Foraging: Why Google Makes People Leave Your Site Faster
Aug 2003    JN  *  54 Information Pollution
Dec 1993    JN  *  2 Information Retrieval of Imperfectly Recognized Handwriting
Aug 2004    JN  *  7 Informational Articles Must Ask For the Order
Aug 1996    JN  *  3 Instructions for Branch Office Testing
Jul 2003    DON  *  3 Interaction Design for Automobiles
Apr 2006    DON     Interaction Design is still an art form: Ergonomics is real engineering
Apr 2006    DON     Interior Design Versus Product Design
Apr 1999    JN  *  1 International Internet Bandwidth Getting Worse
Aug 2005    JN     International Sites: Minimum Requirements
Aug 1996    JN  *  12 International usability
Dec 1996    JN  *  6 International Usability Testing
May 2001    TOG  *  2 Internet Perspective
Jul 1998    JN  *  2 Internet World 2008: Two Talks I Might Present in Ten Years
Oct 2001    DON  *  1 Internet's future debated at PopTech conference
Feb 2004    DON  *  6 Interview with Donald Norman on Mental Models
Oct 2005    JN     Intranet Portals Get Streamlined
Mar 2003    JN  *  15 Intranet Portals: A Tool Metaphor for Corporate Information
Apr 1999    JN  *  14 Intranet portals: the corporate information infrastructure
Nov 2002    JN  *  31 Intranet Usability: The Trillion-Dollar Question
Jul 1998    TOG  *  1 Intuitive vs. Familiar
Feb 2003    JN  *  9 Investor Relations Website Design
Jan 2000    JN  *  54 Is navigation useful?
Aug 2003    TOG  *  22 Its Time We Got Respect
Apr 2006    JN     Jakob's PR Podcast
Apr 2001    JN  *  9 Japanese Products Map the Mobile Road Ahead
Jul 1998    TOG  *  1 Justifying Rough Sketches
Feb 2004    JN  *  22 Keep Online Surveys Short
Apr 2002    JN  *  31 Kids Corner: Website Usability for Children
Feb 2002    DON     learner-centered design and other relevant issues
Jun 2001    DON  *  2 Learning from the Success of Computer Games
Jun 2001    DON  *  3 Lessons Learned from Video Games and Museum Exhibits
Oct 1998    DON  *  4 Let me tell you about Gertrude
Aug 2002    JN  *  41 Let Users Control Font Size
Jun 1997    JN  *  3 Loaded Cost of Employee Time
Apr 2003    JN  *  35 Low-End Media for User Empowerment
Mar 2005    JN  *  120 Lower-Literacy Users
Aug 1997    JN  *  11 Loyalty on the Web
Apr 1993    TOG  *  3 Magic and Software Design
Aug 2000    JN  *  17 Mailing list usability
Jan 2004    TOG  *  26 Make Your Mac a Monster Machine
Jul 2004    TOG     Make Your Tungsten T3 Palm a Monster Machine
Oct 2002    JN  *  20 Making Flash Usable for Users With Disabilities
Aug 2002    JN  *  7 Making the Physical Environment Interactive
Aug 1999    TOG  *  1 Making the Right Technology Decision
May 2003    JN  *  12 Making Web Advertisements Work
Nov 1996    JN  *  26 Marginalia of Web design: page titles, colored text, and thumbnail images
Aug 2004    JN  *  37 Mastery, Mystery, and Misery: The Ideologies of Web Design
Jun 1998    TOG  *  10 Maximizing Windows
Apr 1999    TOG  *  4 Maximum Security
Oct 1997    JN  *  9 Measuring the Usability of Reading on the Web
Sep 1998    JN  *  1 Media Distinctions Caused by Technology
Apr 2005    JN     Medical Usability: How to Kill Patients Through Bad Design
May 2005    JN     Mental Models For Search Are Getting Firmer
Jul 1999    JN  *  14 Metcalfes Law in reverse
May 2000    JN  *  5 Methodology Weaknesses in Poynter Eyetrack Study
May 1998    JN  *  4 Micro-containers and new distribution networks are an example of strategic thinking and the coming Web patent bonanza
Sep 1998    JN  *  115 Microcontent: writing headlines, page titles, and email subject lines
Apr 2005    DON     Minimizing the annoyance of the mobile phone
Sep 2003    JN  *  24 Misconceptions About Usability
Sep 2001    JN  *  6 Mobile Devices Will Soon Be Useful
Aug 2003    JN  *  16 Mobile Devices: One Generation From Useful
Jan 2001    JN  *  9 Mobile Phones: Europe's Next Minitel?
May 2003    TOG  *  5 Multiple Mistakes Drown Interface
Jul 1995    JN  *  1 Navigation Features in Netscape 1.1
Nov 1995    JN  *  2 Needing a Personal T1 Line
Sep 2000    JN  *  9 New Devices Augur Decent Mobile User Experience
Oct 2004    JN  *  7 Newsletter Usability: Buy my report please.
Apr 1998    JN  *  16 Nielsen's Law of Internet bandwidth: it grows by 50% per year
Apr 1993    JN  *  28 Noncommand User Interfaces
Feb 2000    JN  *  20 Novice vs. expert users
Feb 2002    JN  *  6 Official Winter Olympics Site: Not Even Bronze
Sep 2002    JN  *  13 Offshore Usability
Nov 2001    TOG     On Sex & Violence
Nov 1999    TOG  *  2 On Walls and Mouse Holes: Security and privacy
Dec 2005    JN     One Billion Internet Users
Aug 2005    JN     Open New Windows for PDF and other Non-Web Documents
Jan 1999    JN  *  2 Original Problem Statement: Archivist Needs User Feedback
Feb 2000    TOG  *  13 OS X: A First Look
Mar 2006    JN     Outliers and Luck in User Performance
Oct 2004    TOG  *  8 Panic! How it Works and What To Do About It
Jan 2004    TOG  *  23 Panther: The Good, the Bad, and the Ugly
Apr 2003    JN  *  23 Paper Prototyping: Getting User Data Before You Code
Jul 2003    JN  *  108 PDF: Unfit for Human Consumption
Oct 1998    JN  *  18 Personalization is over-rated
Nov 2004    DON  *  13 Personas: Empathetic Focus
Mar 2003    JN  *  20 Persuasive Design: New Captology Book
Mar 2006    DON     Pod Coffee Makers
Oct 2001    JN  *  13 Poor Code Quality Contaminates Users Conceptual Models
May 2005    DON  *  11 PPVMTDO: The convergence in mobile devices.
Mar 2003    JN  *  10 PR on Websites: Increasing Usability
Jan 1997    JN  *  2 Predictions for 1996 Revisited
Jan 1998    JN  *  2 Predictions for 1997 Revisited
Dec 1998    JN  *  4 Predictions for 1998 Revisited
Dec 1999    JN  *  2 Predictions for 1999 Revisited
Jan 1998    JN  *  7 Predictions for the Web in 1998
Dec 1998    JN  *  8 Predictions for the Web in 1999
Dec 1999    JN  *  4 Predictions for the Web in 2000
Mar 1999    JN  *  1 Prepare for Trust-Demolishing Disasters
Sep 2004    JN  *  14 Preparing for the Holiday Shopping Season
Oct 1999    JN  *  16 Prioritize: Good content bubbles to the top
Mar 2004    JN  *  11 Productivity in the Service Economy
Mar 2000    JN  *  5 Profit maximization vs. user loyalty
Mar 2002    JN  *  6 Protecting the Users Mailbox
Aug 2005    JN  *  2 Putting A/B Testing in Its Place
Oct 2005    JN     R.I.P. WYSIWYG
Nov 1998    JN  *  2 Readers Comments on 3D User Interfaces
May 2000    JN  *  1 Readers Comments on Alertbox Five Years Retrospective
Oct 2000    JN  *  6 Readers Comments on Content Creation for Average People
Jul 2000    JN     Readers Comments on End of Web Design
Nov 1998    JN  *  1 Readers Comments on Eternal Pages
May 1999    JN  *  1 Readers Comments on Global Web Trends
Apr 1999    JN  *  3 Readers Comments on Intranet Portals
Jun 1998    JN  *  3 Readers Comments on Linkrot
Jul 1999    JN  *  2 Readers Comments on Metcalfe's Law in Reverse
Jan 1998    JN  *  2 Readers Comments on Micropayments
Jun 1998    JN  *  2 Readers Comments on Outsourcing Web Design
Dec 1998    JN  *  2 Readers Comments on Predictions for 1999
Sep 1998    JN  *  2 Readers Comments on the End of Legacy Media
May 1999    JN  *  12 Readers Comments on the new Top-10 Design Mistakes
Feb 1998    JN  *  2 Readers Comments on the Reputation Manager
Mar 1999    JN  *  1 Readers Comments on URL as UI
Jul 2000    JN  *  2 Readers Comments on WAP Backlash
Mar 1999    JN  *  1 Readers Comments on Web Trust
Aug 2000    JN  *  1 Readers Comments on Why Doc Searls Doesnt Sell Any Books
Feb 1999    JN  *  3 Rebuttal: Not Known That Study Bias is Worse For Online
Jan 2003    JN  *  8 Recruiting Test Participants for Usability Studies
Jun 2002    JN  *  5 Reduce Redundancy: Decrease Duplicated Design Decisions
Sep 2000    JN  *  9 Regulatory usability
Jun 2004    JN  *  14 Remote Control Anarchy
Apr 2001    TOG  *  10 ReplayTV
Dec 1994    JN  *  18 Report From a 1994 Web Usability Study
Sep 1999    JN  *  16 Reputation managers are finally happening
Oct 2000    JN  *  9 Request Marketing
Apr 2000    JN  *  19 Reset and Cancel buttons
Dec 1994    JN  *  27 Response Times: The Three Important Limits
Aug 1999    TOG  *  1 Restaurant bills resolved
Mar 2001    JN  *  4 Retaining Key Staff: What High-Tech Employees Say versus What They Do
Jan 2003    JN  *  50 Return on Investment for Usability
Jul 1999    JN  *  1 Reverse Affiliates Programs
Jan 2005    JN     Reviving Advanced Hypertext
Mar 2004    JN  *  30 Risks of Quantitative Studies
Jan 2005    DON     Robots in the Home: What Might They Do?
May 2001    JN  *  9 Salary Survey: User Experience Professionals Earn Good Money
Jan 2000    JN  *  8 Saying No: How to handle missing features
Aug 1998    TOG  *  2 Scaling Information Access
Jul 2005    JN     Scrolling and Scrollbars
Jan 2006    JN     Search Engines as Leeches on the Web
Jul 1997    JN  *  36 Search usability
May 2001    JN  *  28 Search: Visible and Simple
Nov 2000    JN  *  12 Security & Human Factors
Dec 1996    JN  *  7 Seductive User Interfaces
Jul 1998    TOG  *  1 Separating the Men from the Toys
Jun 2001    JN  *  3 Server-Side Payments - Bill Gates Plan to Dominate the Internet
Oct 1998    TOG  *  1 Seven +/- 32768
Dec 1994    JN  *  12 Severity Ratings for Usability Problems
Jun 1998    JN  *  8 Should you outsource Web design?
Apr 2006    JN     Show Prices for Common Scenarios
Jul 1998    TOG  *  1 Silo Design for Web Transactions
Jan 2002    JN  *  38 Site Map Usability
Dec 2004    JN  *  2 Situate Follow-Ups in Context
Mar 1997    JN  *  9 Size Limits for Web Pages
Jan 1997    JN  *  2 Sketch of the Archetypal Computer
May 1998    JN  *  1 Solution to the Greeked Page Templates
Jul 1995    JN  *  1 Spring-Loaded Modes
Mar 2001    JN  *  6 Stationary Mobility
Apr 1999    JN  *  22 Stuck with old browsers until 2003
Jul 1997    JN  *  8 Style Sheets vs. Frames as Web Extensions
Feb 2001    JN  *  15 Success Rate: The Simplest Usability Metric
Jan 1998    JN  *  19 Sun's New Web Design
May 2002    JN  *  10 Supporting Multiple-Location Users
Sep 2004    DON     SURPASSING CUSTOMERS’ NEEDS: WHEN TECHNOLOGY IS TOO GOOD
Mar 2003    TOG     Swamp Buggy Races, Naples, FL
Jul 2001    JN  *  13 Tagline Blues: What's the Site About?
Dec 2005    JN     Talking-Head Video Is Boring Online
Feb 2004    JN  *  31 Targeted Email Newsletters Show Continued Strength
Apr 1997    JN  *  3 Tech support tales show that novice users have immense problems using the Internet
Jan 2000    DON  *  3 Technology and the Rise of the For-profit University
Jun 1995    JN  *  2 Technology Transfer of Heuristic Evaluation and Usability Inspection
Dec 1997    JN  *  2 Telephone Usability: Voice is Just Another Datatype
Jun 2004    JN  *  12 Ten Best Government Intranets
Sep 2002    JN  *  26 Ten Best Intranets of 2002
Oct 2003    JN  *  14 Ten Best Intranets of 2003
Feb 2005    JN  *  16 Ten Best Intranets of 2005
Jan 2006    JN     Ten Best Intranets of 2006
Dec 1999    JN  *  2 Ten Biggest Thinkers of the 20th Century
Oct 1999    JN  *  65 Ten good deeds in web design
Dec 2004    TOG  *  130 Ten Most Wanted Design Bugs
Jan 2004    JN  *  31 Ten Steps for Cleaning Up Information Pollution
Dec 1994    JN  *  107 Ten Usability Heuristics
Apr 1994    TOG  *  1 The "Starfire" Video Prototype Project: A Case History
Jan 2005    TOG     The 10 Most Wanted Design Bugs
Oct 2001    TOG  *  2 The Airport Experience
Aug 1996    JN  *  44 The Anti-Mac Interface
May 1995    JN  *  5 The Anti-Mac: Violating the Macintosh Human Interface Guidelines
Mar 2005    TOG  *  1 The Bug Hall of Fame
Jan 2001    TOG  *  11 The Butterfly Ballot: Anatomy of a Disaster
May 2005    JN     The Canonical Intranet Homepage
Jan 1998    JN  *  40 The case for micro-payments
Jul 2003    DON  *  3 The Complexity of Everyday Life
Sep 1998    TOG     The Complexity Paradox
Apr 1997    JN  *  3 The Concepts of Increasing and Diminishing Returns
Feb 1996    JN  *  6 The Death of File Systems
Sep 2000    TOG  *  3 The Destructive Role of Denial in Web Design
Jan 1999    JN  *  62 The difference between print design and Web design
May 1997    JN  *  24 The difference between Web design and GUI design
Jun 2004    DON     The Emotional Eye (pun Intended): Introductions
Oct 2004    DON     The Emotional Eye: Cockpit Complexity
Oct 2004    DON     The Emotional Eye: Navigation Systems
Oct 2001    JN  *  7 The End of Homemade Websites
Aug 1998    JN  *  7 The end of legacy media (newspapers, magazines, books, TV networks)
Sep 2000    TOG  *  1 The Evolution of the Interface
Jun 1997    JN  *  9 The fallacy of atypical examples like Yahoo, Wall St. Journal, Disney, and Amazon
Feb 1995    JN  *  4 The Future of Hypertext
Jul 1995    JN  *  5 The future of Web browsers and their navigation support features
Oct 2004    TOG  *  2 The High Price of Not Listening
Aug 1995    JN  *  5 The Human Factors of Password Security
Mar 1998    JN  *  18 The increasing conservatism of Web users
Mar 1996    JN  *  3 The Internet Desktop
Jan 1998    JN  *  4 The JavaRing: A Wearable Computer
Jun 1998    DON  *  3 The Life Cycle of a Technology: Why it is so difficult for large companies to innovate
Dec 2004    JN  *  245 The Most Hated Advertising Techniques
Apr 2000    JN  *  7 The mud-throwing theory of usability
Mar 1997    JN  *  49 The need for download speed
Sep 2004    JN  *  35 The Need for Web Design Standards
Jun 2000    JN  *  16 The Network is the User Experience: Microsoft's .NET announcement
Oct 1998    JN  *  9 The Paradox of the Active User
Jun 2001    DON  *  10 The Perils of Home Theater
Jun 2004    DON     The Personality of Automobiles
Sep 1998    TOG     The Polite Interface or Guidelines for Dialogs
Jan 1998    DON     The Post Disciplinary Revolution: Industrial Design and Human Factors—Heal Yourselves
Sep 2005    JN     The Power of Defaults
Oct 1999    TOG     The Pump
Feb 1998    JN  *  6 The Reputation Manager
Sep 1996    JN  *  9 The rise of the sub-site
Feb 2006    TOG     The Scott Adams Meltdown: Anatomy of a Disaster
Sep 2005    JN     The Slow Tail: Time Lag Between Visiting and Buying
Oct 1998    TOG  *  7 The Sorry State of Web Design
May 1997    JN  *  8 The telephone is the best metaphor for the Web
Nov 2003    JN  *  68 The Ten Most Violated Homepage Design Guidelines
May 1999    JN  *  166 The top ten new mistakes of web design
Sep 2005    DON     The Truth About Google's so-called "simplicity"
Nov 1997    JN  *  6 The Tyranny of the Page: continued lack of decent navigation support in Version 4 browsers
Dec 1997    JN  *  31 The Use and Misuse of Focus Groups
Nov 1998    JN  *  21 The value of keeping pages alive forever
Jan 2001    TOG     The Vital Role of Editors
Apr 1996    JN  *  3 The Web backlash of 1996
Dec 2000    JN  *  13 The Web in 2001: Paying Customers
Aug 1998    JN  *  21 The Web usage paradox: Why do people use something this bad?
Sep 2004    TOG  *  9 The Worst Interface Ever
Mar 2006    DON     Things That Make Us Smart: Forbes article
May 2004    JN  *  16 Thirty Years With Computers
Dec 1989    JN  *  2 Three HyperCard Stacks on CD-ROM: A Review
Sep 2005    JN     Time Budgets for Usability Sessions
Sep 2003    JN  *  12 Time to Make Tech Work
Apr 2006    DON     To school or not to school
Aug 2002    DON  *  32 Toilet Paper Algorithms: I didn't know you had to be a computer scientist to use toilet paper
Aug 1997    JN  *  3 Too Much Loyalty and Quality May Harm You
Feb 2001    TOG  *  40 Top 10 Reasons the Apple Dock Sucks
Feb 2004    TOG  *  26 Top 10 Reasons to Not Shop On Line
Jan 2004    TOG  *  40 Top 9 Reasons the Apple Dock Sucks
Mar 2002    JN  *  9 Top Research Laboratories in Human-Computer Interaction (HCI)
May 2002    JN  *  85 Top Ten Guidelines for Homepage Usability
May 1996    JN  *  329 Top ten mistakes of Web design
Jun 1997    JN  *  42 Top ten mistakes of Web management
May 1999    JN  *  125 Top Ten Mistakes revisited three years later
Dec 2003    JN  *  128 Top Ten Web Design Mistakes of 2003
Oct 2005    JN     Top Ten Web Design Mistakes of 2005
Dec 2002    JN  *  133 Top Ten Web-Design Mistakes of 2002
Nov 2002    TOG     Tornado
Feb 1998    JN  *  6 Tracking the growth of a site
Dec 1999    TOG  *  1 Traffic Engineers: Thieves of Time
Apr 1997    JN  *  2 Traffic from Referring Sites
Nov 2005    DON     Trapped In a Lufthansa Airline Seat
Jan 1997    JN  *  6 Trends for the Web in 1997
Jan 1996    JN  *  4 Trends for website survival in 1996: Relationships on the Web
Mar 1999    JN  *  26 Trust or Bust: Communicating trustworthiness in web design
Sep 1995    JN  *  5 Trying to kill a meme for the growth of the Web
Feb 1997    JN  *  11 TV vs. computers as Web media
Jul 1995    JN  *  2 Two Basic Hypertext Presentation Models
Nov 2003    JN  *  5 Two Sigma: Usability and Six Sigma Quality Assurance
Nov 2004    JN  *  33 Undoing the Industrial Revolution
Aug 2005    JN     Universal Design & Auto Design: We Are Getting Older
Oct 2000    TOG  *  5 Urbanpixel—Visible Navigation for the Web
Mar 1999    JN  *  43 URL as UI
Aug 2003    JN  *  54 Usability 101
Nov 1999    JN  *  11 Usability as barrier to entry
Jun 2003    JN  *  19 Usability For $200
Apr 2002    JN  *  18 Usability for Senior Citizens
Jan 2000    DON  *  1 Usability Is Not a Luxury
Dec 1994    JN  *  4 Usability Laboratories: A 1994 Survey
Jan 2001    JN  *  19 Usability Metrics
Jan 2005    JN     Usability of Websites for Teenagers
Jun 2005    JN     Usability: Empiricism or Ideology?
Oct 2004    JN  *  34 User Education Is Not the Answer to Security Problems
Jul 2002    JN  *  20 User Empowerment and the Fun Factor
Jan 1998    JN  *  2 User Interfaces for Internet Payments
Dec 2001    JN  *  7 User Payments: Predictions for 2001 Revisited
Feb 2006    JN     Users Interleave Sites and Genres
Sep 1999    JN  *  11 User-supportive Internet architecture
Dec 1995    JN  *  1 Using Deforestation of the Rain Forest as an Example
May 1998    JN  *  15 Using greeked layouts to test page templates
Jan 1998    JN  *  33 Using link titles to help users predict where they are going
Aug 1999    JN  *  16 Video and streaming media
Jan 2003    JN  *  10 Voice Interfaces: Assessing the Potential
Dec 1999    JN  *  22 Voodoo usability
Oct 1998    DON  *  5 Want Human-Centered Development? Reorganize the Company
Jul 2000    JN  *  21 WAP backlash
Dec 2000    JN  *  22 WAP Field Study Findings
Jun 1995    JN  *  4 Warning against pitfalls in Java and HotJava user interfaces
Oct 1996    JN  *  26 Web access for disabled users
Jul 1999    JN  *  10 Web research: Believe the data
Oct 2005    JN     Weblog Usability: The Top Ten Design Mistakes
Oct 1998    TOG  *  3 Website Navigation Bars
Feb 1997    JN  *  18 WebTV usability review
Jan 1998    JN  *  2 What Will Not Happen in 1998
Nov 1999    JN  *  48 When bad design becomes the standard
Oct 2004    DON     When Bugs Become Features
Mar 2005    DON  *  5 When data and applications are all on the internet
Nov 2003    TOG  *  5 When Good Design => Bad Product
Jun 1999    TOG  *  11 When Interfaces Kill: What Really Happened to John Denver
Jul 2005    DON     When Norman Meets Chinese
Aug 2004    JN  *  28 When Search Engines Become Answer Engines
May 1998    JN  *  3 When to Outsource the Recruiting of Test Users
Jan 2005    DON     Where Emotional Design Fails
May 1999    JN  *  17 Who commits the Top Ten Mistakes in web design?
Oct 1995    JN  *  5 Who should you hire to design your website?
Apr 2006    DON     Whose profession is design?
Sep 1997    JN  *  34 Why advertising doesn't work on the Web
Dec 2005    JN     Why Ajax Sucks (Most of the Time) - Spoof Article by Chris McEvoy
Mar 2005    DON  *  5 Why are your books so badly designed?
Mar 2004    JN  *  27 Why Consumer Products Have Inferior User Experience
Mar 2005    DON  *  10 Why do you like iPod when the shuttle is so bad?
Aug 2000    JN  *  16 Why Doc Searls Doesnt Sell Any Books
Apr 2006    DON     Why doing user observations first is wrong
Dec 1996    JN  *  137 Why frames suck most of the time
Jul 2003    DON  *  3 Why I Like my Harmony Remote Control
Oct 2000    TOG     Why is Apple in Trouble?
Dec 2003    DON  *  2 Why Machines Should Fear
Apr 2004    JN  *  55 Why Mobile Phones are Annoying
Feb 1999    JN  *  16 Why people shop on the Web
Aug 1997    JN  *  2 Why Site Tourists are Worthless
May 1997    JN  *  2 Why Web Design is Similar to GUI Design
Oct 1997    JN  *  38 Why Web Users Scan Instead of Read
Nov 1998    JN  *  11 Why Yahoo is good (but may get worse)
Mar 2000    JN  *  90 Why you only need to test with 5 users
Apr 2003    JN  *  23 Will Plain-Text Ads Continue to Rule?
Dec 2004    DON     With safety and security, more can be less
Apr 1997    JN  *  24 Zipf Curves and Website Popularity
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